Sales Policy for ElectVIP
Effective Date: January 14, 2025
At ElectVIP, we aim to provide high-quality watches and an exceptional shopping experience for our valued customers. Our Sales Policy outlines the terms and conditions under which you can purchase products from our online store, electvip.click. By making a purchase with us, you agree to the following sales terms.
1. Product Information and Availability
We strive to ensure that all product descriptions, images, and prices listed on our website are accurate and up-to-date. However, ElectVIP does not guarantee the availability of all products at all times due to high demand or limited stock. In case an item is out of stock, we will notify you immediately and offer a refund or alternative product suggestions.
2. Ordering Process
To place an order on our website, follow these steps:
- Browse Our Products: Explore our collection of men’s watches available on electvip.click.
- Add to Cart: Select the products you wish to purchase and add them to your shopping cart.
- Review Your Order: Check the details of your order, including product specifications, quantities, and total price.
- Checkout: Provide your shipping and billing information, and select your preferred payment method.
- Payment and Confirmation: Once your payment is processed, you will receive an order confirmation email.
By submitting your order, you are making an offer to purchase the selected products, subject to availability and our acceptance of the order. ElectVIP reserves the right to refuse any order at its discretion.
3. Payment Methods
We accept a variety of secure payment methods, including:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other Payment Gateways that may be available on our website.
For your security, all payments are processed through encrypted channels to ensure that your payment information remains safe.
4. Pricing and Taxes
All prices on electvip.click are listed in USD (United States Dollars) and include applicable taxes unless stated otherwise at the checkout. We reserve the right to change prices at any time without prior notice, though this will not affect orders that have already been placed and confirmed.
For international customers, you may be subject to additional customs duties and taxes, which are not included in the final checkout price. These additional fees are your responsibility upon delivery.
5. Shipping and Delivery
We aim to process and ship your order as quickly as possible. Orders are typically shipped within 1-3 business days from the order confirmation. Delivery times may vary based on your location, and we offer various shipping options, including:
- Standard Shipping (3-5 business days)
- Express Shipping (1-2 business days)
- International Shipping (time may vary depending on the destination country)
Once your order has shipped, you will receive a tracking number to monitor the status of your delivery. We are not responsible for delays caused by the shipping carrier or customs clearance procedures.
6. Order Cancellations
Once your order has been confirmed and payment has been processed, it is generally not possible to cancel or modify it. However, if you wish to cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request. If the order has already been shipped, you will need to initiate a return after receiving the product.
7. Returns and Refunds
We want you to be fully satisfied with your purchase. For information regarding returns, exchanges, and refunds, please refer to our Refund and Returns Policy, which outlines the procedures for returning items and requesting refunds.
8. Customer Service and Support
For any questions, concerns, or assistance regarding your order, you can contact our customer service team:
ElectVIP
Phone: (212) 737-2344
Email: contact@electvip.click
Address: 966 Lexington Ave, New York, NY 10021
Our customer support team is available to assist you with any inquiries regarding our products, shipping, returns, and more.